Question 1

What’s your turnaround time?

Accepted Answer

Our standard turnaround for both framing and artmounting is 2 weeks. If you're working to a tighter deadline, let us know — we'll check material availability and our production schedule to see what we can do. Rush jobs aren't always guaranteed, but more often than not, we can make it happen.

Question 2

What glass types do you offer?

Accepted Answer

We offer a range of glazing options to suit different budgets and needs:
Standard Clear Glass — A reliable everyday option with a slight reflective finish.
AR70 Glass — Reduces glare and blocks up to 70% of UV rays to help protect your artwork from fading.
UV99 Conservation Glass — 99% UV protection, ideal for valuable or sentimental pieces.
Museum Glass® — Our premium option. 99% UV protection with virtually invisible, anti-reflective clarity. The gold standard for fine art and taonga.

Not sure which is right for you? We're happy to talk through the best option for your artwork, lighting, and budget.

Question 3

What hangers do you put on the back of my frame?

Accepted Answer

For small to medium frames, we use cord attached to D-rings — secure, easy to level, and compatible with standard picture hooks. For larger or heavier pieces, we use upward-facing D-rings without cord, which reduces strain on the frame and removes the risk of cord snapping over time.

Every frame leaves us ready to hang, with picture hooks included.

We don't use adhesive hangers like Command strips — they're not reliable for anything long-term or valuable. D-rings are simply the safer, more professional choice.

Question 4

I'm not sure what size to print my photo at for my wall.

Accepted Answer

Here's a trick we love: use newspaper, wrapping paper, or any large scrap paper and some masking tape to mock up the size directly on your wall. It sounds simple, but it takes the guesswork out completely.

Once you've landed on a size that feels right, we can work backwards to calculate the ideal print dimensions — and arrange the printing for you too. Just get in touch and we'll talk you through your options.

Question 5

Do you offer printing services?

Accepted Answer

We don't print in-house, but we work with a range of off-site printers — from fine art specialists to great-value poster printers. Once we know what you need, we'll recommend the right option and coordinate everything on your behalf. Printing typically takes around 5 working days.

Question 6

Do you offer delivery or a hanging service?

Accepted Answer

We don't offer delivery or installation ourselves, but we work closely with experienced art couriers and professional installers we trust. Whether it's a large-scale piece or a delicate taonga, we'll point you in the right direction. Just ask.

Question 7

How much does picture framing cost?

Accepted Answer

Pricing for picture framing varies by job because size, frame moulding, glass choice and matting all change the cost; we offer budget-friendly and premium options and will discuss materials to meet your budget. We never give a specific price without seeing the piece, so the best way to get an accurate figure is to request a free quote online or bring your artwork into our Eden Terrace showroom and we can often quote on the spot. If you’d like, we can get a free online quote started for you or book time for an in-store consultation.

Question 8

How much does it cost to frame a jersey?

Accepted Answer

Framing a jersey depends on size and options, but we offer a Jersey Framing Special that provides a ready-to-hang, archival-quality shadow box with a custom rigid insert from $599 (pricing applies to standard jersey sizes and final price is confirmed after an in-store measurement). The special includes a black or white box frame, custom insert, floating white mat, recessed glass spacing so the jersey never touches the glass, standard glass and hanging hardware, and we use acid-free, archival materials throughout. Bring your jersey for a no-obligation consultation and on-the-spot measurement or request a free online quote and we’ll confirm the exact price and any upgrades like UV or conservation glass.

Question 9

How long does picture framing take?

Accepted Answer

Our standard turnaround for picture framing and artmounting is two weeks, and we’ll let you know as soon as it’s ready. If you’re working to a tighter deadline, tell us it’s a rush on your quote or when you drop your piece off and we’ll check materials and scheduling, rush jobs aren’t guaranteed but we often accommodate them. Pop in for a consultation or request a free online quote and we’ll confirm timing for your specific job.

Question 10

here can I get something professionally framed?

Accepted Answer

Right here at AMFM! Pop into our Eden Terrace showroom at 82 Newton Road for an obligation-free consultation, we'll take measurements on the spot and talk through your options. Prefer to start online? Request a free quote and we'll get back to you within 1–2 business days.
We frame almost anything: originals, prints, photos, degrees, jerseys, canvases, mirrors, even 3D objects. Every piece is framed in-house using conservation-grade materials, by a team who genuinely love the craft.
Bring your piece in anytime, or start your free online quote now.

Got questions? We've got answers.